Shipping & Returns
For customers from England,Wales,Scotland and Northern Ireland.
Once your order is placed, we will do our best to get it to you as fast as we can. Your order will be dispatched within next working day.
We offer Free RM 1 class delivery to your UK address
We are happy to post everything to you in the same package if you're buying multiple items from us. You might also get a discount on postage costs because we are saving money by combining items.
If you've already paid for a number of items you ordered from us and paid the postage costs in full for all items that you have ordered, we will keep only amount required by Postal services or courier company.
The rest of the postage cost will be refunded to your Paypal account.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
International shipping,please,read .
Items will be sent by Royal Mail International Standard small packets and can take up to 14 days to arrive.
Please note,no replacements or refunds will be sent until the 14 day limit has passed.Normal shipping time to EUROPE 5-7 days.
Normal shipping time to the rest of the world 7-10 days.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.